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Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
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  • Raspberry Pi new install cannot download binary

    Solved Linux
    17
    1 Votes
    17 Posts
    41 Views
    OutagesIO_SupportO

    If it's s different topic, best to start a new one otherwise, it gets lost in the thread. If you don't mind :).

  • Swap software agent architecture

    Linux
    9
    1 Votes
    9 Posts
    217 Views
    OutagesIO_SupportO

    No problem, glad it worked because sometimes, we can't do it :).

  • Is it possible to run the agent on a Linux server?

    Solved Linux
    2
    1 Votes
    2 Posts
    248 Views
    OutagesIO_SupportO

    Hi,

    Yes, absolutely. This article explains all of the steps on how to monitor your Internet using our Linux based agent either stand alone or as a service.

    The script will also auto download the newest version when it is restarted which is why we suggest you auto restart it now and then.

    https://www.outagesio.com/monitor-your-internet-with-linux-desktop-or-server/

  • 0 Votes
    24 Posts
    2k Views
    OutagesIO_SupportO

    I'm not sure if you've already done this since this post was not updated but the latest version is now;

    SCRIPT_VERSION="2023-1-26_1050_Phoenix_TZ

    And you can download it here;
    https://downloads.echonets.com/scripts/starter.sh

    Just kill the otm process (as explained above) if it's running, then start over using the new version of the starter. The starter itself will now tell you when there is a new version.

  • 1 Votes
    29 Posts
    2k Views
    OutagesIO_SupportO

    Hi,

    Those refurbs come up now and then but we no longer have any at the moment sorry.

  • 1 Votes
    6 Posts
    384 Views
    OutagesIO_SupportO

    So how is it going? Did you figure it out?

  • Agent Ping graph stopped working

    Solved Linux
    8
    1 Votes
    8 Posts
    500 Views
    OutagesIO_SupportO

    Ok, so at least we know that pings can be sent when the agent is able to get them.

    When I checked earlier, the agent had no pings to send which means it wasn't getting any results from the operating system.

    The pings aren't really important in terms of being an accurate measurement. They are mainly being sent as information that could be useful in some situations but mostly to see if there is a substantial change in latency between point A and point B.

    If pings latency goes up by a certain percentage, the agents algorithm considers that this could mean something happening and can trigger a speed test for example and other tests.

    However, if pings aren't being sent, it means the agent is not running right as ICMP is one of several functions used to also determine if there is an IP outages.

    All that to say, it's important that you see pings being sent to the dashboard.

    Since restarting the agent got pings going again, to me, it means maybe there is something on the OS that is monitoring certain behavior and limiting something like ICMP.

    I would rule out the agent as having a bug because we would have seen it by now as there are many others running the same version.

    These can be a bit hard to figure out sometimes. Let's see what happens next.

    In terms of running as a service, I think this is what you are looking for.
    Monitor your Internet with raspberry pi, nanopi and other arm devices

  • 1 Votes
    6 Posts
    384 Views
    OutagesIO_SupportO

    Most times, you'll know if even your own local gateway goes down but a lot of that has to do with how a network is set up.

    Some folks have multiple internal devices like a wireless router connected to their own router which is then connected to their providers.

    There is no way for the agent to know these things so to us, it's expected to work on a 'traditional' network which is usually the providers router/modem only.

    That said, for companies that do have multiple internal gateways, we have a feature we can manually enable that tells the reports side where the local network ends and where the provider starts otherwise, those folks get reports of the LAN being down when it's actually the provider or vise versa.

    Hard to have a tool that does it all automatically but we keep working on it :).

  • New script isn't working

    Solved Linux
    18
    1 Votes
    18 Posts
    1k Views
    C

    @SBK
    It runs successfully:

    curl -m 20 -s -u ZBjlLzGSC5:MB9rPpfVAUjwZO12RmqsI7bLJcWTiQGED5HleaF3 --connect-timeout 10 -X POST https://www.foxymon.com/receiver/receiver2.php -F function=receive_binary_location https://downloads.outagesio.com/otm/otm_1.67.2104_linux

    I created a new agent and it worked with no issues, so I'm good to go now.

    ~cwa

  • 0 Votes
    1 Posts
    172 Views
    No one has replied
  • In A Mess

    Solved Linux
    10
    1 Votes
    10 Posts
    563 Views
    A

    @OutagesIO_Support
    OK. So let's close this thread.
    I have reverted to windows everything is working and data is being processed.
    I will attempt the Linux on again but will purchase another mini pc at some point.
    Would be nice if there was an installer for Linux as there is for windows, so there must be a reason that this has not been done, I do not know or understand.
    Thanks to all who have offered assistance and provided comment, I need to familiarise myself with the Linux system before trying again.
    Anyway now on windows 10 pro, windows 10S did not work to many restrictions and hoops to jump through.

    Thanks All

  • outages.io in a docker container

    Solved Linux
    14
    1 Votes
    14 Posts
    829 Views
    P

    sure let's do that :+1:

  • 0 Votes
    1 Posts
    219 Views
    No one has replied
  • Trying to install on Linux

    Solved Linux
    36
    0 Votes
    36 Posts
    18k Views
    OutagesIO_SupportO

    Thanks for feedback.

    They key to getting the best reports is to run the agent on something that can remain on 24/7 if possible. If that is not your main PC, then a very low cost second PC or a hardware agent. The only way to really know what is going on is to log everything non stop, at least for a while so you can also see trends.