Skip to content
Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.
  • 1 Votes
    4 Posts
    693 Views
    OutagesIO_SupportO

    The problem with using or posting IPs is that they can and do change so posting those publicly ends up being stale information at some point that some people would use only to find that nothing works.

    That said, let me explain how the pings work.

    The pings are set from source to destination. It doesn't matter what the destination is so long as it's consistent.

    The agent is not providing you pings to anything specific or meaningful to the user, it's using those to recognize if ping times are changing.

    The agent runs a set of pings, averaging those every minute then sending them to the network, mostly used as a visual piece of data showing when events may or did happen.

    The agent algorithm monitors for changes from what it has last re-calculated as average to x percentage difference. If that difference appears to be higher than average, then this triggers other tests such as a short speed test which can in turn trigger a full speed test if enabled.

    The point of the service is not to monitor the Internet but the provider so we're just using a target that is beyond the provider as a destination.

    Now, on the other hand, if you were a business customer with us, and you needed certain custom things specific to your environment, we would work with you for what ever you need because we would be communicating regularly so if we had to make changes and those could affect you, we would have a contact person to reach out to or that would know about the changes.

    Hope this helps to explain a little better why providing IPs would not work well.

  • Is it possible to run the agent on a Linux server?

    Solved Linux
    2
    1 Votes
    2 Posts
    276 Views
    OutagesIO_SupportO

    Hi,

    Yes, absolutely. This article explains all of the steps on how to monitor your Internet using our Linux based agent either stand alone or as a service.

    The script will also auto download the newest version when it is restarted which is why we suggest you auto restart it now and then.

    https://www.outagesio.com/monitor-your-internet-with-linux-desktop-or-server/

  • 0 Votes
    1 Posts
    232 Views
    No one has replied