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    OutagesIO Support Forums

    Information, Support and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small business, IT companies and enterprise. Tracks Internet and provider reliability with useful proof. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).

    Learn more by visiting our web site, www.outagesio.com

    "Manage -> Reset" reset agent to non-paid version

    OutagesIO features, agent or service questions
    agent reset license
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      outagesio-greenwich-k12-ct-us last edited by

      Hi,

      We purchased a 6 month license and everything was working. Then, we reset the agent and it appears to have reverted to a "free" version. Please advise.

      OutagesIO_Support SBK 2 Replies Last reply Reply Quote 0
      • OutagesIO_Support
        OutagesIO_Support Moderator @outagesio-greenwich-k12-ct-us last edited by OutagesIO_Support

        @outagesio-greenwich-k12-ct-us

        Hi, that definitely is a bug.
        It must have been introduced over the last few days we are are constantly working in the background.

        I'll ask a dev to fix this right now and we'll look into what happened.

        Thank you for letting us know.

        Regards,
        OutagesIO Support

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        • SBK
          SBK @outagesio-greenwich-k12-ct-us last edited by SBK

          @outagesio-greenwich-k12-ct-us
          Hi,

          Definitely a bug introduced in a recent commit: thank you for highlighting.

          The fix has already been applied: please test it ASAP to confirm all is fine now.

          Ed (K.)
          OutagesIO Development Team

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