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    OutagesIO Support Forums

    Information, Support and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small business, IT companies and enterprise. Tracks Internet and provider reliability with useful proof. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).

    Learn more by visiting our web site, www.outagesio.com

    SOLVED: Hardware agent extended level

    OutagesIO features, agent or service questions
    hardware agent extended level active
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    • O
      outagesio-greenwich-k12-ct-us last edited by OutagesIO_Support

      We just installed a new HW agent. It is up and running and shows Active and level "Extended". However, we are unable to see historical or enable notifications. Please advise.

      SBK 2 Replies Last reply Reply Quote 0
      • SBK
        SBK @outagesio-greenwich-k12-ct-us last edited by

        @outagesio-greenwich-k12-ct-us
        Hi,

        It seems there is a bug in the activation process: I will review it and fix.

        Meanwhile please check if now you are allowed to access all the extended options.

        Ed (K.)
        OutagesIO Development Team

        1 Reply Last reply Reply Quote 0
        • SBK
          SBK @outagesio-greenwich-k12-ct-us last edited by

          @outagesio-greenwich-k12-ct-us
          I confirm it was a bug in the Activation process.
          It has been fixed!

          Thank you for letting us know.

          Ed (K.)
          OutagesIO Development Team

          1 Reply Last reply Reply Quote 0
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