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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

SOLVED: Hardware agent extended level

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
hardware agentextended levelactive
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  • O Offline
    O Offline
    outagesio-greenwich-k12-ct-us
    wrote on last edited by OutagesIO_Support
    #1

    We just installed a new HW agent. It is up and running and shows Active and level "Extended". However, we are unable to see historical or enable notifications. Please advise.

    SBKS 2 Replies Last reply
    0
  • SBKS Offline
    SBKS Offline
    SBK
    replied to outagesio-greenwich-k12-ct-us on last edited by
    #2

    @outagesio-greenwich-k12-ct-us
    Hi,

    It seems there is a bug in the activation process: I will review it and fix.

    Meanwhile please check if now you are allowed to access all the extended options.

    Ed (K.)
    OutagesIO Development Team

    1 Reply Last reply
    0
  • SBKS Offline
    SBKS Offline
    SBK
    replied to outagesio-greenwich-k12-ct-us on last edited by
    #3

    @outagesio-greenwich-k12-ct-us
    I confirm it was a bug in the Activation process.
    It has been fixed!

    Thank you for letting us know.

    Ed (K.)
    OutagesIO Development Team

    1 Reply Last reply
    0

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