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    Information, Support, and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small businesses, IT companies, and enterprises. Tracks Internet and provider reliability with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).

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    Agent installer errors out

    OutagesIO features, agent or service questions
    installer ubuntu 22.04
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    • A
      achong99 last edited by

      Hello,
      I ran the installer “starter.sh” on a ubuntu 22.04 box, this is the error I’m getting. Please help!
      ee08aed1-8dd0-4a18-bea1-3d97467b58ab-image.png

      SBK 1 Reply Last reply Reply Quote 0
      • SBK
        SBK @achong99 last edited by OutagesIO_Support

        @achong99

        I bet this is related to the agent 129674.

        If that is the case please follow the instructions in the page where you can download the script.

        To do that please access to your list of agents and follow the link "...Click to complete" and you'll see the steps to complete to have the script correctly executing the process.

        If you follow the instructions, it's pretty straight forward and you should quickly have an agent running.

        Let me know if this helped solving this issue

        Ed (K.)
        OutagesIO Development Team

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        • A
          achong99 last edited by

          Hi Ed K,
          We've got it now - had to look for the correct link to get the proper detailed instructions. Agent is up and running, thank you! Case closed!

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          • OutagesIO_Support
            OutagesIO_Support Moderator last edited by

            Thank you for letting us know. Glad you got it.

            Regards,
            OutagesIO Support

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