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    OutagesIO Support Forums

    Information, Support, and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small businesses, IT companies, and enterprises. Tracks Internet and provider reliability with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).

    Learn more by visiting www.outagesio.com

    How to disabe the LAST Inactive Notification behaviour

    OutagesIO features, agent or service questions
    agent notifications windows email
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    • N
      Nbcitmanager last edited by

      Is there a way to disable or make optional the way that the program stops sending inactive notifications if it thinks they are becoming excessive. I would like to receive them all.

      OutagesIO_Support 1 Reply Last reply Reply Quote 1
      • OutagesIO_Support
        OutagesIO_Support Moderator @Nbcitmanager last edited by

        Hi,

        Do you mean after it sends three, how it stops for a reset?

        Regards,
        OutagesIO Support

        Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
        Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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        • N
          Nbcitmanager last edited by

          Yes, that is what I mean and I get the LAST Notification email.

          1 Reply Last reply Reply Quote 0
          • OutagesIO_Support
            OutagesIO_Support Moderator last edited by

            Thanks for clarifying.

            That method evolved because many members would never disable their emails when leaving the service and we found our domain getting blacklisted.

            At one point, we didn't have such a limitation so the network could end up sending hundreds upon hundreds of emails to a mail service. It didn't take long before we got blacklisted which affected any other members using the same mail services.

            Instead, we decided that since Inactive is something that someone should look into quickly if they are interested in such notifications, it made no sense to keep sending emails about the same thing.

            This also helped solve being blacklisted and affecting other members.

            Inactive notifications aren't outages, they aren't something the agent is able to detect, such as signal loss on coax and wireless based services. It's more of a notice that something is preventing the agent from communicating with the OutagesIO network.

            https://support.outagesio.com/topic/12/about-internet-outages-alerts-and-agent-statuses/1

            Hope this helps.

            Regards,
            OutagesIO Support

            Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
            Would you please take a moment to leave a Google review, it could help improve our chances of being found.

            1 Reply Last reply Reply Quote 0
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