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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Can't see dashboard

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
dashboardinstallationwindows 11
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  • S Offline
    S Offline
    scotthay
    wrote on last edited by
    #1

    I signed up today as a new Community user (to monitor my home network Internet outages), and other than running a speed test or adding an IOT device, I don't see anything else here.

    Every time I open the dashboard I'm asked a "Let Us Know" survey that never goes away, even after filling it out a half dozen times. Is this app working?

    Thanks!

    SBKS 1 Reply Last reply
    1
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #2

    Hi,

    The service is constantly maintained and we work on it daily and sometimes seven days a week :).

    However, bugs or problems do show up and so long as someone takes the time to let us know, we can fix any issues. Therefore, thanks for taking the time to report this and a dev is looking at it right now.

    I'll update this as soon as it's fixed which should not take very long.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • SBKS Offline
    SBKS Offline
    SBK
    replied to scotthay on last edited by
    #3

    @scotthay

    Would you please logout now and try to login again to see if I can understand what is happening to your user?

    Ed (K.)
    OutagesIO Development Team

    1 Reply Last reply
    0
  • S Offline
    S Offline
    scotthay
    wrote on last edited by scotthay
    #4

    After logging out/in and filling in the survey again, I'm now at the page to add agents. Thank you!

    SBKS 1 Reply Last reply
    0
  • SBKS Offline
    SBKS Offline
    SBK
    replied to scotthay on last edited by
    #5

    @scotthay
    Perfect!
    Sorry for any problem that this glitch has caused

    Ed (K.)
    OutagesIO Development Team

    1 Reply Last reply
    0
  • OutagesIO_SupportO OutagesIO_Support has marked this topic as solved on
  • OutagesIO_SupportO OutagesIO_Support moved this topic from How do you use OutagesIO? on

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