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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Speed Test

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
hardware agentextended levelspeedtest
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  • M Offline
    M Offline
    mactoys
    wrote on last edited by
    #1

    I just received the Hardware agent, along with a one subscription to the extended reports. I pay for 200 Mbps Internet from my ISP. Two issues:

    • I get an notice indicating "configure speed test" doesn't match what is measured.
      Screen Shot 2023-07-24 at 2.25.51 PM.png

    • The reporting also is way below my ISP bandwidth. I can test manually and via my wireless devices. Both show nearly 100 Mbps more than being reported on this solution. Thoughts?

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #2

    Hi,

    The hardware agent as noted in the sales page, has a maximum of 100Mbps port so you won't see more even if you have that. Because you've set the minimum based on 200Mbps, is why you are seeing the notice.

    Now, here is the trick and it works well for most people.
    Why fully saturate your connection anyhow, that will use up your data and bandwidth just testing.
    The best thing would be to set the bandwidth for 100Mbps and set the low notification to close to the 90+Mbps that your agent can do.

    This way, you'll be notified when your speeds actually do go lower than expected but without using up so much of your data plan and bandwidth. You'll know if your provider is dipping below that point which is still very usable bandwidth.

    I hope this helps to explain but please feel free to ask anything you need.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • M Offline
    M Offline
    mactoys
    wrote on last edited by
    #3

    Thanks. I mis-read that info. I thought it was an issue that was being worked on. I'll make those changes. Thanks

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #4

    You're welcome.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
    0
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