How do I restart disconnected hardware agent?

[jwladd]

How do I restart disconnected hardware agent? previous posts re this question are not helpful for me.

[OutagesIO_Support]

Hi,

Somehow, this was missed.

We'll need more information to help you.
What is the agent ID to start with?

What is the other post where we helped, can you share the link here please.

[SBK]

@jwladd
As far as I can see your agent ID 129676 is correctly working

Can you please, share anyway what was happening at the time of this post ?