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Monitor your Internet service and provider

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  5. 7m outage noted as Internal when it shoud have been Provider
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7m outage noted as Internal when it shoud have been Provider

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
outagesinternetproviderinternalsoftware agentlinux
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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support
    wrote on last edited by
    #13

    This is a post on how to turn it into a service.
    https://www.outagesio.com/monitor-your-internet-with-linux-desktop-or-server/

    Then you can use a cron job to auto restart the service every X that you'd like. You don't have to auto restart it, this is a precaution we used to take because Windows machines used to have memory issues now and then so restarting the service was just a way to make sure the agent didn't get caught up in that.

    We automatically reboot our hardware agents, just as a precaution and to make sure they pick up the lastest agent if there's been an update.

    Regards,
    OutagesIO Support

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    • S Offline
      S Offline
      stevestockmal
      wrote on last edited by
      #14

      I don't want to make it a service at this point. What is the command to restart the agent?

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      • OutagesIO_SupportO Offline
        OutagesIO_SupportO Offline
        OutagesIO_Support
        wrote on last edited by
        #15

        There isn't one. You just kill the process then run the starter again.

        Regards,
        OutagesIO Support

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        • S Offline
          S Offline
          stevestockmal
          wrote on last edited by
          #16

          that's what I am asking, remind me of the starter command. Sorry if my wording wasn't correct.

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          • OutagesIO_SupportO Offline
            OutagesIO_SupportO Offline
            OutagesIO_Support
            wrote on last edited by OutagesIO_Support
            #17

            I'm not quite following.
            When you created and installed the script in your preferred directory, you simply made it executable, and then ran it, ./starter.sh (or what-ever it's called)

            Now, just run 'ps aux' and look for the process ID that is the otm agent running then use 'kill -9 xxx', with xxx being the process ID. Make sure you only have one otm agent running of course.

            When you're sure none is running, just run the starter again;

            ./starter.sh &&

            That should be it.

            Regards,
            OutagesIO Support

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            • OutagesIO_SupportO Offline
              OutagesIO_SupportO Offline
              OutagesIO_Support
              wrote on last edited by
              #18

              As an update, please know that we are working on this problem and are testing it now.
              It takes a while because we need to see real outages and other events occur.

              Regards,
              OutagesIO Support

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              • OutagesIO_SupportO Offline
                OutagesIO_SupportO Offline
                OutagesIO_Support
                wrote on last edited by OutagesIO_Support
                #19

                If you are interested, we have a test version available.
                Please see this post;
                https://support.outagesio.com/topic/287/dec-10-2023-agent-test-version-released-v1-80-2303

                Regards,
                OutagesIO Support

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                • S Offline
                  S Offline
                  stevestockmal
                  wrote on last edited by
                  #20

                  How do I utilize this test version? Agent ID is 130562

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                  • OutagesIO_SupportO Offline
                    OutagesIO_SupportO Offline
                    OutagesIO_Support
                    wrote on last edited by OutagesIO_Support
                    #21

                    Linux will be a little harder to test. You might want to wait until we get a final version fix, then your script will automatically update when you kill it and start it again.

                    Regards,
                    OutagesIO Support

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                    • S Offline
                      S Offline
                      stevestockmal
                      wrote on last edited by
                      #22

                      Yes, I will then wait for the final version fix. Please let me know when available, thanks!

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                      • OutagesIO_SupportO Offline
                        OutagesIO_SupportO Offline
                        OutagesIO_Support
                        wrote on last edited by
                        #23

                        Just check the app site or emails, it will be mentioned in there once it's out but someone will try to update this post too.

                        Regards,
                        OutagesIO Support

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                        • OutagesIO_SupportO Offline
                          OutagesIO_SupportO Offline
                          OutagesIO_Support
                          wrote on last edited by OutagesIO_Support
                          #24

                          I'm not sure if you've already done this since this post was not updated but the latest version is now;

                          SCRIPT_VERSION="2023-1-26_1050_Phoenix_TZ

                          And you can download it here;
                          https://downloads.echonets.com/scripts/starter.sh

                          Just kill the otm process (as explained above) if it's running, then start over using the new version of the starter. The starter itself will now tell you when there is a new version.

                          Regards,
                          OutagesIO Support

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