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Monitor your Internet service and provider

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  5. No wifi config option on wifi device
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No wifi config option on wifi device

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
installingagentsetupagent
36 Posts 3 Posters 1.1k Views
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  • M Offline
    M Offline
    MaretIT
    wrote on last edited by
    #23

    I'm not sure what you mean exactly. What would you like me to confirm?

    1 Reply Last reply
    0
    • SBKS Offline
      SBKS Offline
      SBK
      wrote on last edited by
      #24

      From here we can see that the agent is stopping the wired and activating the wireless, just wondering if something else is happening at your site.
      I thought the wireless provider was different from the wired, but just my assumption

      Ed (K.)
      Development Team

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      0
      • M Offline
        M Offline
        MaretIT
        wrote on last edited by
        #25

        I see. No. We have just one provider, Cogent. We did configure that device for wireless and it remained active for a while after we initially configured it, but then went into the "rebooting" mode.

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        • SBKS Offline
          SBKS Offline
          SBK
          wrote on last edited by
          #26

          Did you leave also the wired connection or just removed it ???

          Ed (K.)
          Development Team

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          0
          • SBKS Offline
            SBKS Offline
            SBK
            wrote on last edited by
            #27

            Let me know when you are back tomorrow and we try to continue from here or better from the chat

            Ed (K.)
            Development Team

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            0
            • M Offline
              M Offline
              MaretIT
              wrote on last edited by
              #28

              I actually won't be back until Monday (December 1st). Can we plan a time now for that day?

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              • SBKS Offline
                SBKS Offline
                SBK
                wrote on last edited by
                #29

                Sure, just let me know a convenient time for you

                Ed (K.)
                Development Team

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                0
                • M Offline
                  M Offline
                  MaretIT
                  wrote on last edited by
                  #30

                  Hello,

                  Would you be able to arrange a chat for some time tomorrow? What times might you be available?

                  Best regards,

                  Stephan

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                  • SBKS Offline
                    SBKS Offline
                    SBK
                    wrote on last edited by
                    #31

                    10am EST tomorrow could be ok for you ?

                    Ed (K.)
                    Development Team

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                    0
                    • M Offline
                      M Offline
                      MaretIT
                      wrote on last edited by
                      #32

                      Yes. That sounds good. Thank you. Would we be able to have a Zoom or Teams meeting?

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                      • SBKS Offline
                        SBKS Offline
                        SBK
                        wrote on last edited by
                        #33

                        Yes sure

                        Ed (K.)
                        Development Team

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                        0
                        • M Offline
                          M Offline
                          MaretIT
                          wrote on last edited by
                          #34

                          Good morning. Will you be providing a link for the meeting?

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                          • SBKS Offline
                            SBKS Offline
                            SBK
                            wrote on last edited by
                            #35

                            Stephan, can you access to this forum's chat ?
                            I am writing there ...

                            Ed (K.)
                            Development Team

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                            0
                            • M Offline
                              M Offline
                              MaretIT
                              wrote on last edited by
                              #36

                              Hi Ed. Yes. I can see your messages now here.

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