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Monitor your Internet service and provider

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  5. No wifi config option on wifi device
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No wifi config option on wifi device

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
installingagentsetupagent
36 Posts 3 Posters 1.1k Views
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  • SBKS Offline
    SBKS Offline
    SBK
    wrote on last edited by
    #24

    From here we can see that the agent is stopping the wired and activating the wireless, just wondering if something else is happening at your site.
    I thought the wireless provider was different from the wired, but just my assumption

    Ed (K.)
    Development Team

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    0
    • M Offline
      M Offline
      MaretIT
      wrote on last edited by
      #25

      I see. No. We have just one provider, Cogent. We did configure that device for wireless and it remained active for a while after we initially configured it, but then went into the "rebooting" mode.

      1 Reply Last reply
      0
      • SBKS Offline
        SBKS Offline
        SBK
        wrote on last edited by
        #26

        Did you leave also the wired connection or just removed it ???

        Ed (K.)
        Development Team

        1 Reply Last reply
        0
        • SBKS Offline
          SBKS Offline
          SBK
          wrote on last edited by
          #27

          Let me know when you are back tomorrow and we try to continue from here or better from the chat

          Ed (K.)
          Development Team

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          0
          • M Offline
            M Offline
            MaretIT
            wrote on last edited by
            #28

            I actually won't be back until Monday (December 1st). Can we plan a time now for that day?

            1 Reply Last reply
            0
            • SBKS Offline
              SBKS Offline
              SBK
              wrote on last edited by
              #29

              Sure, just let me know a convenient time for you

              Ed (K.)
              Development Team

              1 Reply Last reply
              0
              • M Offline
                M Offline
                MaretIT
                wrote on last edited by
                #30

                Hello,

                Would you be able to arrange a chat for some time tomorrow? What times might you be available?

                Best regards,

                Stephan

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                0
                • SBKS Offline
                  SBKS Offline
                  SBK
                  wrote on last edited by
                  #31

                  10am EST tomorrow could be ok for you ?

                  Ed (K.)
                  Development Team

                  1 Reply Last reply
                  0
                  • M Offline
                    M Offline
                    MaretIT
                    wrote on last edited by
                    #32

                    Yes. That sounds good. Thank you. Would we be able to have a Zoom or Teams meeting?

                    1 Reply Last reply
                    0
                    • SBKS Offline
                      SBKS Offline
                      SBK
                      wrote on last edited by
                      #33

                      Yes sure

                      Ed (K.)
                      Development Team

                      1 Reply Last reply
                      0
                      • M Offline
                        M Offline
                        MaretIT
                        wrote on last edited by
                        #34

                        Good morning. Will you be providing a link for the meeting?

                        1 Reply Last reply
                        0
                        • SBKS Offline
                          SBKS Offline
                          SBK
                          wrote on last edited by
                          #35

                          Stephan, can you access to this forum's chat ?
                          I am writing there ...

                          Ed (K.)
                          Development Team

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                          0
                          • M Offline
                            M Offline
                            MaretIT
                            wrote on last edited by
                            #36

                            Hi Ed. Yes. I can see your messages now here.

                            1 Reply Last reply
                            0
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