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SOLVED: Cannot activate hardware agent
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Hi,
I have tried activating the hardware agent since yesterday, but unfortunately it can't. I connected it to a router connected to the internet, and I can see it gets an IP address. But when I try to activate it, the site says it is offline. Please help.
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Hi,
I have tried activating the hardware agent since yesterday, but unfortunately it can't. I connected it to a router connected to the internet, and I can see it gets an IP address. But when I try to activate it, the site says it is offline. Please help.
Hi,
You just need to make sure it is connected first, then you can activate it.
Connect it, power it up, wait a few minutes then go ahead and activate.
Let us know how that goes. -
Hi,
You just need to make sure it is connected first, then you can activate it.
Connect it, power it up, wait a few minutes then go ahead and activate.
Let us know how that goes. -
@outagesio_support Hi. After trying again today, it's working now.
Thanks.
Sorry it took so long to reply. For what ever reason, no notification was sent about this post. We'll look into that.
