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SOLVED: Cannot activate hardware agent
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Hi,
I have tried activating the hardware agent since yesterday, but unfortunately it can't. I connected it to a router connected to the internet, and I can see it gets an IP address. But when I try to activate it, the site says it is offline. Please help.
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Hi,
You just need to make sure it is connected first, then you can activate it.
Connect it, power it up, wait a few minutes then go ahead and activate.
Let us know how that goes. -
@outagesio_support Hi. After trying again today, it's working now.
Thanks.
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Sorry it took so long to reply. For what ever reason, no notification was sent about this post. We'll look into that.
