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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Setting Static IP on Hardware Agent

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
linuxstaticiphardware agent
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  • QA1PPQ Offline
    QA1PPQ Offline
    QA1PP
    wrote on last edited by
    #1

    I'm looking at switching from the software agents to hardware agents, but want to know if it's possible to assign a static IP to them so I can give them a public static IP and have it sit outside of our firewall to monitor one of our ISPs. Do you lock down the Linux terminal, or provide root credentials for it? - Thanks!

    SBKS OutagesIO_SupportO 3 Replies Last reply
    1
  • SBKS Offline
    SBKS Offline
    SBK
    replied to QA1PP on last edited by
    #2

    @QA1PP

    Hi,

    If you access the dashboard of your software agent you have a menu option named "Available packages" where you can buy an hardware agent (you will be redirected to the main site to do so)

    We don't provide credentials for HW agents but you can use DDNS which is free for both SW and HW agent and eventually can help

    Another way, if you have an internal DHCP, is to reserve a local IP and then associate that local IP to the public IP you want

    Hope this helps

    Ed (K.)
    OutagesIO Development Team

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  • SBKS Offline
    SBKS Offline
    SBK
    replied to QA1PP on last edited by
    #3

    @QA1PP

    I was looking at your attempts of installing also Raspberry Pi agents

    That is also another chance, since you can control the HW and install our software on it

    Ed (K.)
    OutagesIO Development Team

    1 Reply Last reply
    0
  • QA1PPQ Offline
    QA1PPQ Offline
    QA1PP
    wrote on last edited by
    #4

    Thanks for the quick response! I think I'll try to give the Raspberry Pi or other custom Linux distro option another shot, since it would help me situate these probes upstream of the firewall.
    If they were downstream of the firewall, I could set them up with DHCP, but then would need to set up custom routing rules to keep them on respective ISPs ie: WAN-A vs WAN-B ... so we can monitor redundant connections independently.

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    replied to QA1PP on last edited by
    #5

    @QA1PP

    Hi,

    Just one thing to keep in mind. These agents are not security hardened, they act as simple LAN side clients and have little security.

    That said, there are only two ports open on them. One is used for emergency purposes by our team and the other is for the DNS server that is built into the agent for DNS redundancy.

    Based on that, you can decide if it would matter or not if someone got into the device but it's unlikely.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #6

    So how is it going? Did you figure it out?

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
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