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    Information, Support, and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small businesses, IT companies, and enterprises. Tracks Internet and provider reliability with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).

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    Setting Static IP on Hardware Agent

    OutagesIO features, agent or service questions
    linux staticip hardware agent
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    • QA1PP
      QA1PP last edited by

      I'm looking at switching from the software agents to hardware agents, but want to know if it's possible to assign a static IP to them so I can give them a public static IP and have it sit outside of our firewall to monitor one of our ISPs. Do you lock down the Linux terminal, or provide root credentials for it? - Thanks!

      SBK OutagesIO_Support 3 Replies Last reply Reply Quote 1
      • SBK
        SBK @QA1PP last edited by

        @QA1PP

        Hi,

        If you access the dashboard of your software agent you have a menu option named "Available packages" where you can buy an hardware agent (you will be redirected to the main site to do so)

        We don't provide credentials for HW agents but you can use DDNS which is free for both SW and HW agent and eventually can help

        Another way, if you have an internal DHCP, is to reserve a local IP and then associate that local IP to the public IP you want

        Hope this helps

        Ed (K.)
        OutagesIO Development Team

        1 Reply Last reply Reply Quote 0
        • SBK
          SBK @QA1PP last edited by

          @QA1PP

          I was looking at your attempts of installing also Raspberry Pi agents

          That is also another chance, since you can control the HW and install our software on it

          Ed (K.)
          OutagesIO Development Team

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          • QA1PP
            QA1PP last edited by

            Thanks for the quick response! I think I'll try to give the Raspberry Pi or other custom Linux distro option another shot, since it would help me situate these probes upstream of the firewall.
            If they were downstream of the firewall, I could set them up with DHCP, but then would need to set up custom routing rules to keep them on respective ISPs ie: WAN-A vs WAN-B ... so we can monitor redundant connections independently.

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            • OutagesIO_Support
              OutagesIO_Support Moderator @QA1PP last edited by

              @QA1PP

              Hi,

              Just one thing to keep in mind. These agents are not security hardened, they act as simple LAN side clients and have little security.

              That said, there are only two ports open on them. One is used for emergency purposes by our team and the other is for the DNS server that is built into the agent for DNS redundancy.

              Based on that, you can decide if it would matter or not if someone got into the device but it's unlikely.

              Regards,
              OutagesIO Support

              Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
              Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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              • OutagesIO_Support
                OutagesIO_Support Moderator last edited by

                So how is it going? Did you figure it out?

                Regards,
                OutagesIO Support

                Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
                Would you please take a moment to leave a Google review, it could help improve our chances of being found.

                1 Reply Last reply Reply Quote 0
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