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Monitor your Internet service and provider

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Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Agent going into the status of 'Disconnected' when I have not turned off my PC

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
agentdisconnectednot turned off
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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #70

    We are happy to announce that the email problem has been solved once and for all.

    If there are any little problems left, please let us know and we'll take care of them immediately.

    Thank you for your patience and again, apologies for this taking longer than usual. It was also an unusual situation for us.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    L 1 Reply Last reply
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  • L Offline
    L Offline
    LTMiniard
    replied to OutagesIO_Support on last edited by LTMiniard
    #71

    @OutagesIO_Support I can't believe how hard y'all worked to solve this problem. And we don't even pay for this handy and useful service. Great work by all who stuck with it. Thanks to all of you.

    1 Reply Last reply
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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #72

    Thank you, we appreciate that.

    It was quite stressful to learn that outage notifications had not been going out for some time.

    Some historical details went missing because we had to fully re-write our alerts and email code to re-add outages. We just wanted to get those working again ASAP and now working on completing the rest.

    That data will show up again as soon as we're done, it's only temporarily missing here and there.

    In terms of subscriptions, we would love it if more people take us up on them. We've made them as low cost as possible and those help us to keep the free version going.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #73

    All good since the updates?

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • L Offline
    L Offline
    LTMiniard
    replied to OutagesIO_Support on last edited by
    #74

    @OutagesIO_Support So far so good.

    1 Reply Last reply
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  • L Offline
    L Offline
    LTMiniard
    replied to OutagesIO_Support on last edited by
    #75

    @OutagesIO_Support The "ping tpw.outages.io" is timing out since last night.

    OutagesIO_SupportO 1 Reply Last reply
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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    replied to LTMiniard on last edited by OutagesIO_Support
    #76

    @LTMiniard

    Hi,

    What's happening is that we keep trying to move some of those servers but somehow, DNS is not updating across the Internet so some agents don't see the change.

    Can you ping tpw.outages.io and tpw.outagesio.com from the same PC that your agent is not able to ping anymore and show the results please.

    Can you also provide the ID/s of the agent/s not pinging?

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by OutagesIO_Support
    #77

    I think we'll have to let it keep propagating and it will be fine shortly. We run our own DNS servers but for some things we use the GoDaddy DNS servers to propagate around the globe faster.

    Maybe some of their DNS servers take a little longer than others and you just happen to be in that mix.

    We'll shorten the TTL time and see if that helps.

    This is the output of a free ping test tool online showing all could reach so it's likely propagation.

    7a7259c7-cb9c-44d3-a494-3fb7f9df8fc5-image.png

    Thanks very much for pointing these things out.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
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  • L Offline
    L Offline
    LTMiniard
    replied to OutagesIO_Support on last edited by
    #78

    @OutagesIO_Support

    c64e7e4a-6e06-467c-9aef-756e694165f4-image.png

    25b2f6fd-0fe4-4d1f-ab66-fc1a240ab55f-image.png

    1 Reply Last reply
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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #79

    Thanks for the update. Glad it's working now.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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