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Monitor your Internet service and provider

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  5. No wifi config option on wifi device
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No wifi config option on wifi device

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
installingagentsetupagent
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  • M Offline
    M Offline
    MaretIT
    wrote on last edited by
    #20

    ok. ethernet is now connected and just power cycled it again. I will be leaving around 4pm EST today.

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    0
    • SBKS Offline
      SBKS Offline
      SBK
      wrote on last edited by SBK
      #21

      42598f6b-2bf3-4a85-8ed9-209e7acc52f4-image.png
      This is the IP that the agents gets when in wireless mode

      Ed (K.)
      Development Team

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      0
      • SBKS Offline
        SBKS Offline
        SBK
        wrote on last edited by
        #22

        It is strange, I see the same IP address both with wired and wifi connection
        Can you confirm it is this way ???

        Ed (K.)
        Development Team

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        0
        • M Offline
          M Offline
          MaretIT
          wrote on last edited by
          #23

          I'm not sure what you mean exactly. What would you like me to confirm?

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          • SBKS Offline
            SBKS Offline
            SBK
            wrote on last edited by
            #24

            From here we can see that the agent is stopping the wired and activating the wireless, just wondering if something else is happening at your site.
            I thought the wireless provider was different from the wired, but just my assumption

            Ed (K.)
            Development Team

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            • M Offline
              M Offline
              MaretIT
              wrote on last edited by
              #25

              I see. No. We have just one provider, Cogent. We did configure that device for wireless and it remained active for a while after we initially configured it, but then went into the "rebooting" mode.

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              • SBKS Offline
                SBKS Offline
                SBK
                wrote on last edited by
                #26

                Did you leave also the wired connection or just removed it ???

                Ed (K.)
                Development Team

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                • SBKS Offline
                  SBKS Offline
                  SBK
                  wrote on last edited by
                  #27

                  Let me know when you are back tomorrow and we try to continue from here or better from the chat

                  Ed (K.)
                  Development Team

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                  0
                  • M Offline
                    M Offline
                    MaretIT
                    wrote on last edited by
                    #28

                    I actually won't be back until Monday (December 1st). Can we plan a time now for that day?

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                    • SBKS Offline
                      SBKS Offline
                      SBK
                      wrote on last edited by
                      #29

                      Sure, just let me know a convenient time for you

                      Ed (K.)
                      Development Team

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                      • M Offline
                        M Offline
                        MaretIT
                        wrote on last edited by
                        #30

                        Hello,

                        Would you be able to arrange a chat for some time tomorrow? What times might you be available?

                        Best regards,

                        Stephan

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                        • SBKS Offline
                          SBKS Offline
                          SBK
                          wrote on last edited by
                          #31

                          10am EST tomorrow could be ok for you ?

                          Ed (K.)
                          Development Team

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                          • M Offline
                            M Offline
                            MaretIT
                            wrote on last edited by
                            #32

                            Yes. That sounds good. Thank you. Would we be able to have a Zoom or Teams meeting?

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                            • SBKS Offline
                              SBKS Offline
                              SBK
                              wrote on last edited by
                              #33

                              Yes sure

                              Ed (K.)
                              Development Team

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                              0
                              • M Offline
                                M Offline
                                MaretIT
                                wrote on last edited by
                                #34

                                Good morning. Will you be providing a link for the meeting?

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                                0
                                • SBKS Offline
                                  SBKS Offline
                                  SBK
                                  wrote on last edited by
                                  #35

                                  Stephan, can you access to this forum's chat ?
                                  I am writing there ...

                                  Ed (K.)
                                  Development Team

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                                  0
                                  • M Offline
                                    M Offline
                                    MaretIT
                                    wrote on last edited by
                                    #36

                                    Hi Ed. Yes. I can see your messages now here.

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