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Monitor your Internet service and provider

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  5. starter.sh keeps saying Receiving binary location continuously
Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.

starter.sh keeps saying Receiving binary location continuously

Scheduled Pinned Locked Moved Solved Linux
agentagentsetuplinux
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  • S Offline
    S Offline
    stevestockmal
    wrote on last edited by
    #7

    filename still downloads as starter.sh; thought you said updated to no dots in the filename?

    Anyway, tried it...

    Receiving binary location
    Getting the OTM Package
    curl: (3) URL using bad/illegal format or missing URL
    Receiving binary location
    Getting the OTM Package
    curl: (3) URL using bad/illegal format or missing URL
    Receiving binary location
    Getting the OTM Package
    curl: (3) URL using bad/illegal format or missing URL
    Receiving binary location
    Getting the OTM Package
    curl: (3) URL using bad/illegal format or missing URL

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    0
    • SBKS Offline
      SBKS Offline
      SBK
      wrote on last edited by
      #8

      Which agent this comment is referred to ?

      Ed (K.)
      Development Team

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      0
      • S Offline
        S Offline
        stevestockmal
        wrote on last edited by
        #9

        Ubuntu..........Please read previous comments for additional detail. Thanks!

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        0
        • SBKS Offline
          SBKS Offline
          SBK
          wrote on last edited by
          #10

          I am simulating your agent and all is working fine
          You should also see that your agent became active

          Please confirm you can see your agent active from the dashboard

          As soon as you confirm i will stop it and will try to troubleshoot with you to see what is happening at your site

          Ed (K.)
          Development Team

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          0
          • SBKS Offline
            SBKS Offline
            SBK
            wrote on last edited by SBK
            #11

            I am going to stop it anyway since there is no issue in the code
            I strongly suggest that you download again the script andto do that you need to follow the link "Click to complete" that I reinstated for you and download again the script to overwrite what you are using now

            Also double check credentials

            I also saw you deleted the previous agent (that is why I was asking which ID you were referring to)

            Ed (K.)
            Development Team

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            • S Offline
              S Offline
              stevestockmal
              wrote on last edited by
              #12

              Agent says disconnected so that means I need to download again? New credentials again then too right? I am ensuring that the owner and group for the agentid file and starter.sh script are root root rather than stockmal stockmal. OK, I guess I'll try it again.

              By the way, I did not delete the previous agents, it appears someone did from your side. I guess you can delete the most recent one I tried. I'll go through the motions again and let you know. Thanks!

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              • SBKS Offline
                SBKS Offline
                SBK
                wrote on last edited by SBK
                #13

                Let me clarify since it seems there is a tiny misunderstanding ...

                1. No one will delete an agent created by a customer, the only possibility is that since the agent was created and never became active in the following 24 hours, since we were testing and troubleshooting, it was removed automatically

                2. I decided to simulate your installation with the credentials and found they were working fine, then i reinstated the conditions of before my intervention

                3. I am suggesting that you download again the script since I have the doubt that it was modified (it is a bet since I cannot say from here)

                4. Every agent changes its status depending if it is communicating with our servers (ACTIVE), lost its connectivity for less than 30 min (INACTIVE) or more than 30 min (DISCONNECTED)

                Ed (K.)
                Development Team

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                • S Offline
                  S Offline
                  stevestockmal
                  wrote on last edited by
                  #14

                  OK, it's working now. If I don't go thru the steps to set it to a service, if I have to reboot this linux box, do I just run the starter.sh script again?

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                  • SBKS Offline
                    SBKS Offline
                    SBK
                    wrote on last edited by
                    #15

                    Yes, correct
                    You can decide how you want the service to run

                    Ed (K.)
                    Development Team

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                    • OutagesIO_SupportO Offline
                      OutagesIO_SupportO Offline
                      OutagesIO_Support
                      wrote on last edited by
                      #16

                      To also help clarify, this is important to understand.

                      When you create a new software agent, that agent generates its own credentials.
                      These are the credentials you put into the /etc/agentid file.

                      If that agent gets removed, those credentials are no longer any good.
                      Meaning, you would have to create a new one and use those credentials.

                      If you have agents at different locations, you can use the Nickname to keep track of which are which and take note that each of those agents would also have their own credentials.

                      Therefore, if you use the same credentials, you will mess up your reports.

                      The reason for the credentials is to make sure that agents and reports match up.

                      Hope this helps a bit more.

                      Regards,
                      OutagesIO Support

                      Search engines favor deep pockets making it difficult to find services like OutagesIO.
                      To help us, you could leave a Google review, or share your reports in forums, or social media.
                      You could mention us in articles, and perhaps someone would review us.
                      We count on satisfied members spreading the word!

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                      • S Offline
                        S Offline
                        stevestockmal
                        wrote on last edited by
                        #17

                        I am just using this for my home so unless I create a windows agent or buy a hardware agent at some point, I don't have a reason to use another agent.

                        1 Reply Last reply
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                        • OutagesIO_SupportO Offline
                          OutagesIO_SupportO Offline
                          OutagesIO_Support
                          wrote on last edited by
                          #18

                          You can also automate it as a service.

                          https://www.outagesio.com/monitor-your-internet-with-linux-desktop-or-server/

                          If this article doesn't cover your version, just look online for how to enable a script or something else as a service for your particular platform.

                          Hope all is good now.

                          Regards,
                          OutagesIO Support

                          Search engines favor deep pockets making it difficult to find services like OutagesIO.
                          To help us, you could leave a Google review, or share your reports in forums, or social media.
                          You could mention us in articles, and perhaps someone would review us.
                          We count on satisfied members spreading the word!

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                          0
                          • OutagesIO_SupportO Offline
                            OutagesIO_SupportO Offline
                            OutagesIO_Support
                            wrote on last edited by
                            #19

                            I am just using this for my home so unless I create a windows agent or buy a hardware agent at
                            some point, I don't have a reason to use another agent.

                            No problem. I'm just pointing out how things work in case you decide to monitor other locations.

                            Regards,
                            OutagesIO Support

                            Search engines favor deep pockets making it difficult to find services like OutagesIO.
                            To help us, you could leave a Google review, or share your reports in forums, or social media.
                            You could mention us in articles, and perhaps someone would review us.
                            We count on satisfied members spreading the word!

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                            • OutagesIO_SupportO OutagesIO_Support marked this topic as a question on
                            • S Offline
                              S Offline
                              stevestockmal
                              wrote on last edited by
                              #20

                              agent 130561 will auto delete right?

                              SBKS 1 Reply Last reply
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                              • OutagesIO_SupportO Offline
                                OutagesIO_SupportO Offline
                                OutagesIO_Support
                                wrote on last edited by
                                #21

                                If you create an agent but don't complete the install in 24hrs, yes, it automatically gets removed to prevent confusing seeing multiple agents.

                                Regards,
                                OutagesIO Support

                                Search engines favor deep pockets making it difficult to find services like OutagesIO.
                                To help us, you could leave a Google review, or share your reports in forums, or social media.
                                You could mention us in articles, and perhaps someone would review us.
                                We count on satisfied members spreading the word!

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                                • OutagesIO_SupportO OutagesIO_Support has marked this topic as solved on
                                • S Offline
                                  S Offline
                                  stevestockmal
                                  wrote on last edited by
                                  #22

                                  Will see how this works over time on this linux machine. Otherwise, I may buy a hardware agent if I deem it useful. I am a previous montior.io customer so that's my reason for going this route with outagesio. Thanks!

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                                  • S stevestockmal

                                    agent 130561 will auto delete right?

                                    SBKS Offline
                                    SBKS Offline
                                    SBK
                                    wrote on last edited by
                                    #23

                                    @stevestockmal
                                    Agent 130561 will NOT be deleted automatically since it was activated by my test
                                    If you want to remove it you can do it from the manage menu of the dashboard

                                    Ed (K.)
                                    Development Team

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                                    0
                                    • S Offline
                                      S Offline
                                      stevestockmal
                                      wrote on last edited by stevestockmal
                                      #24

                                      I don't see an option to delete? Shows disconnected and all action buttons unavailable.

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                                      • SBKS Offline
                                        SBKS Offline
                                        SBK
                                        wrote on last edited by
                                        #25

                                        Dashboard, then choose Manage, then choose Delete

                                        Ed (K.)
                                        Development Team

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                                        0
                                        • S Offline
                                          S Offline
                                          stevestockmal
                                          wrote on last edited by
                                          #26

                                          Dashboard for that one not available it says

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