Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Monitor your Internet service and provider

Information and Support

  1. Home
  2. Categories
  3. Support forums
  4. OutagesIO features, agent or service questions
  5. SOLVED: Cannot access dashboard | 503 and 504 errors
Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.

SOLVED: Cannot access dashboard | 503 and 504 errors

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
dashboarderror503504
55 Posts 6 Posters 6.8k Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • SBKS SBK

    @7thlensinc

    Any difference today or still the issue ?

    7 Offline
    7 Offline
    7thlensinc
    wrote on last edited by
    #46

    @SBK

    Still takes a very long time to load. But when it does load I get a "Error 500
    file_put_contents(): Exclusive locks are not supported for this stream".

    I can click on agents on the top menu bar which pulls me to my online agents.

    SBKS 1 Reply Last reply
    0
    • 7 7thlensinc

      @SBK

      Still takes a very long time to load. But when it does load I get a "Error 500
      file_put_contents(): Exclusive locks are not supported for this stream".

      I can click on agents on the top menu bar which pulls me to my online agents.

      SBKS Offline
      SBKS Offline
      SBK
      wrote on last edited by
      #47

      @7thlensinc
      Please try now since I was forcing a disconnection

      Ed (K.)
      Development Team

      7 1 Reply Last reply
      0
      • SBKS SBK

        @7thlensinc
        Please try now since I was forcing a disconnection

        7 Offline
        7 Offline
        7thlensinc
        wrote on last edited by
        #48

        @SBK

        Working fine with "Remember me next time" unchecked.

        If it is checked. I get a Gateway error.

        Its useable now. Just have to remember to not tick that box.

        SBKS O 2 Replies Last reply
        0
        • 7 7thlensinc

          @SBK

          Working fine with "Remember me next time" unchecked.

          If it is checked. I get a Gateway error.

          Its useable now. Just have to remember to not tick that box.

          SBKS Offline
          SBKS Offline
          SBK
          wrote on last edited by
          #49

          @7thlensinc

          Weird but ok since the "Remember me next time" is just an indication for the browser: it has no effect in the code.

          I will keep an eye on this post anyway.

          Ed (K.)
          Development Team

          M 1 Reply Last reply
          0
          • SBKS SBK

            @7thlensinc

            Weird but ok since the "Remember me next time" is just an indication for the browser: it has no effect in the code.

            I will keep an eye on this post anyway.

            M Offline
            M Offline
            mikeshand
            wrote on last edited by
            #50

            @SBK yes I just check this morning. With remember me checked I get the error. Without it worked fine.

            M 1 Reply Last reply
            0
            • M mikeshand

              @SBK yes I just check this morning. With remember me checked I get the error. Without it worked fine.

              M Offline
              M Offline
              mikeshand
              wrote on last edited by
              #51

              @mikeshand consistently getting error with "remember" ticked and working fine without in both chrome and safari.

              1 Reply Last reply
              0
              • 7 7thlensinc

                @SBK

                Working fine with "Remember me next time" unchecked.

                If it is checked. I get a Gateway error.

                Its useable now. Just have to remember to not tick that box.

                O Offline
                O Offline
                outages.io.visuel
                wrote on last edited by
                #52

                @7thlensinc said in Cannot access dashboard | 503 and 504 errors:

                @SBK

                Working fine with "Remember me next time" unchecked.

                If it is checked. I get a Gateway error.

                Its useable now. Just have to remember to not tick that box.

                Yep, that's it.
                Without the check I consistently can view the dashboard.
                With check, I get the gateway timeout.

                There must be something conflict in the cookie, since if you remove it from the cache the dashboard can be viewed again.

                SBKS 1 Reply Last reply
                0
                • O outages.io.visuel

                  @7thlensinc said in Cannot access dashboard | 503 and 504 errors:

                  @SBK

                  Working fine with "Remember me next time" unchecked.

                  If it is checked. I get a Gateway error.

                  Its useable now. Just have to remember to not tick that box.

                  Yep, that's it.
                  Without the check I consistently can view the dashboard.
                  With check, I get the gateway timeout.

                  There must be something conflict in the cookie, since if you remove it from the cache the dashboard can be viewed again.

                  SBKS Offline
                  SBKS Offline
                  SBK
                  wrote on last edited by
                  #53

                  @outages-io-visuel

                  I am investigating this from yesterday...
                  ...will keep you posted as soon as I find a solution

                  Ed (K.)
                  Development Team

                  1 Reply Last reply
                  0
                  • K Offline
                    K Offline
                    kmichailg
                    wrote on last edited by
                    #54

                    Hello,

                    Before I removed the cookie on the using local devtools on Firefox (macOS), this error appeared:

                    6ed995fd-9990-4bea-8a9a-5ea09f65d12d-image.png

                    SBKS 1 Reply Last reply
                    0
                    • K kmichailg

                      Hello,

                      Before I removed the cookie on the using local devtools on Firefox (macOS), this error appeared:

                      6ed995fd-9990-4bea-8a9a-5ea09f65d12d-image.png

                      SBKS Offline
                      SBKS Offline
                      SBK
                      wrote on last edited by
                      #55

                      @kmichailg

                      Yes, this confirms the change we decided to apply: we want to avoid cookies usage in the login phase at least.

                      That error is the effect of that change.

                      Please inform of any other situation where the login for some reason is affecting the normal behavior of the app

                      Ed (K.)
                      Development Team

                      1 Reply Last reply
                      0
                      Reply
                      • Reply as topic
                      Log in to reply
                      • Oldest to Newest
                      • Newest to Oldest
                      • Most Votes


                      • Login

                      • Don't have an account? Register

                      • Login or register to search.
                      • First post
                        Last post
                      0
                      • Categories
                      • Recent
                      • Tags
                      • Popular
                      • Users
                      • Groups