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Monitor your Internet service and provider

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Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

SOLVED: Cannot access dashboard | 503 and 504 errors

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
dashboarderror503504
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  • 7 Offline
    7 Offline
    7thlensinc
    replied to SBK on last edited by
    #46

    @SBK

    Still takes a very long time to load. But when it does load I get a "Error 500
    file_put_contents(): Exclusive locks are not supported for this stream".

    I can click on agents on the top menu bar which pulls me to my online agents.

    SBKS 1 Reply Last reply
    0
  • SBKS Offline
    SBKS Offline
    SBK
    replied to 7thlensinc on last edited by
    #47

    @7thlensinc
    Please try now since I was forcing a disconnection

    Ed (K.)
    OutagesIO Development Team

    7 1 Reply Last reply
    0
  • 7 Offline
    7 Offline
    7thlensinc
    replied to SBK on last edited by
    #48

    @SBK

    Working fine with "Remember me next time" unchecked.

    If it is checked. I get a Gateway error.

    Its useable now. Just have to remember to not tick that box.

    SBKS O 2 Replies Last reply
    0
  • SBKS Offline
    SBKS Offline
    SBK
    replied to 7thlensinc on last edited by
    #49

    @7thlensinc

    Weird but ok since the "Remember me next time" is just an indication for the browser: it has no effect in the code.

    I will keep an eye on this post anyway.

    Ed (K.)
    OutagesIO Development Team

    M 1 Reply Last reply
    0
  • M Offline
    M Offline
    mikeshand
    replied to SBK on last edited by
    #50

    @SBK yes I just check this morning. With remember me checked I get the error. Without it worked fine.

    M 1 Reply Last reply
    0
  • M Offline
    M Offline
    mikeshand
    replied to mikeshand on last edited by
    #51

    @mikeshand consistently getting error with "remember" ticked and working fine without in both chrome and safari.

    1 Reply Last reply
    0
  • O Offline
    O Offline
    outages.io.visuel
    replied to 7thlensinc on last edited by
    #52

    @7thlensinc said in Cannot access dashboard | 503 and 504 errors:

    @SBK

    Working fine with "Remember me next time" unchecked.

    If it is checked. I get a Gateway error.

    Its useable now. Just have to remember to not tick that box.

    Yep, that's it.
    Without the check I consistently can view the dashboard.
    With check, I get the gateway timeout.

    There must be something conflict in the cookie, since if you remove it from the cache the dashboard can be viewed again.

    SBKS 1 Reply Last reply
    0
  • SBKS Offline
    SBKS Offline
    SBK
    replied to outages.io.visuel on last edited by
    #53

    @outages-io-visuel

    I am investigating this from yesterday...
    ...will keep you posted as soon as I find a solution

    Ed (K.)
    OutagesIO Development Team

    1 Reply Last reply
    0
  • K Offline
    K Offline
    kmichailg
    wrote on last edited by
    #54

    Hello,

    Before I removed the cookie on the using local devtools on Firefox (macOS), this error appeared:

    6ed995fd-9990-4bea-8a9a-5ea09f65d12d-image.png

    SBKS 1 Reply Last reply
    0
  • SBKS Offline
    SBKS Offline
    SBK
    replied to kmichailg on last edited by
    #55

    @kmichailg

    Yes, this confirms the change we decided to apply: we want to avoid cookies usage in the login phase at least.

    That error is the effect of that change.

    Please inform of any other situation where the login for some reason is affecting the normal behavior of the app

    Ed (K.)
    OutagesIO Development Team

    1 Reply Last reply
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