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  5. starter.sh keeps saying Receiving binary location continuously
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starter.sh keeps saying Receiving binary location continuously

Scheduled Pinned Locked Moved Solved Linux
agentagentsetuplinux
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  • S Offline
    S Offline
    stevestockmal
    wrote on last edited by
    #1

    Latest Linux Mint 21.2

    Created /etc/agentid and used the 2 keys I was given for AgentID

    Created /otm, moved starter.sh there and made it executable

    sudo /otm/starter.sh

    This is the output...

    Make sure to create /etc/agentid with credentials before starting this script
    Make sure this script points to the same directory that you have it in - Edit the 'STARTING_FOLDER' variable in this script accordingly
    You could add this to /etc/rc.local to start it or build a service for it. Please search Google for more.

    Receiving binary location
    Getting the OTM Package
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
    Receiving binary location
    Getting the OTM Package
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
    Receiving binary location
    Getting the OTM Package
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
    Receiving binary location
    Getting the OTM Package
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0

    If left running, it just keeps going and going and going and nothing completes.

    What am I doing wrong?

    Thanks!

    1 Reply Last reply
    1
    • OutagesIO_SupportO Offline
      OutagesIO_SupportO Offline
      OutagesIO_Support
      wrote on last edited by
      #2

      Hi,

      Thank you for reporting this. A dev is testing this right now and will update this as soon as something is found.

      Regards,
      OutagesIO Support

      Search engines favor deep pockets making it difficult to find services like OutagesIO.
      To help us, you could leave a Google review, or share your reports in forums, or social media.
      You could mention us in articles, and perhaps someone would review us.
      We count on satisfied members spreading the word!

      1 Reply Last reply
      0
      • SBKS Offline
        SBKS Offline
        SBK
        wrote on last edited by
        #3

        Please confirm that script version is 1.0.6

        Ed (K.)
        Development Team

        1 Reply Last reply
        0
        • S Offline
          S Offline
          stevestockmal
          wrote on last edited by
          #4

          Yes, version is 1.0.6

          Using as default. No changes made to the script. The agentid file user and group is both set to root.

          1 Reply Last reply
          0
          • OutagesIO_SupportO Offline
            OutagesIO_SupportO Offline
            OutagesIO_Support
            wrote on last edited by
            #5

            We think we've found the problem. A little more time and it should be working again.

            Regards,
            OutagesIO Support

            Search engines favor deep pockets making it difficult to find services like OutagesIO.
            To help us, you could leave a Google review, or share your reports in forums, or social media.
            You could mention us in articles, and perhaps someone would review us.
            We count on satisfied members spreading the word!

            1 Reply Last reply
            0
            • OutagesIO_SupportO Offline
              OutagesIO_SupportO Offline
              OutagesIO_Support
              wrote on last edited by
              #6

              Hi, the download should work now. We found that using dots in the file name was a problem so have updated all of the file names.

              Try it, let us know, please.

              Regards,
              OutagesIO Support

              Search engines favor deep pockets making it difficult to find services like OutagesIO.
              To help us, you could leave a Google review, or share your reports in forums, or social media.
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              • S Offline
                S Offline
                stevestockmal
                wrote on last edited by
                #7

                filename still downloads as starter.sh; thought you said updated to no dots in the filename?

                Anyway, tried it...

                Receiving binary location
                Getting the OTM Package
                curl: (3) URL using bad/illegal format or missing URL
                Receiving binary location
                Getting the OTM Package
                curl: (3) URL using bad/illegal format or missing URL
                Receiving binary location
                Getting the OTM Package
                curl: (3) URL using bad/illegal format or missing URL
                Receiving binary location
                Getting the OTM Package
                curl: (3) URL using bad/illegal format or missing URL

                1 Reply Last reply
                0
                • SBKS Offline
                  SBKS Offline
                  SBK
                  wrote on last edited by
                  #8

                  Which agent this comment is referred to ?

                  Ed (K.)
                  Development Team

                  1 Reply Last reply
                  0
                  • S Offline
                    S Offline
                    stevestockmal
                    wrote on last edited by
                    #9

                    Ubuntu..........Please read previous comments for additional detail. Thanks!

                    1 Reply Last reply
                    0
                    • SBKS Offline
                      SBKS Offline
                      SBK
                      wrote on last edited by
                      #10

                      I am simulating your agent and all is working fine
                      You should also see that your agent became active

                      Please confirm you can see your agent active from the dashboard

                      As soon as you confirm i will stop it and will try to troubleshoot with you to see what is happening at your site

                      Ed (K.)
                      Development Team

                      1 Reply Last reply
                      0
                      • SBKS Offline
                        SBKS Offline
                        SBK
                        wrote on last edited by SBK
                        #11

                        I am going to stop it anyway since there is no issue in the code
                        I strongly suggest that you download again the script andto do that you need to follow the link "Click to complete" that I reinstated for you and download again the script to overwrite what you are using now

                        Also double check credentials

                        I also saw you deleted the previous agent (that is why I was asking which ID you were referring to)

                        Ed (K.)
                        Development Team

                        1 Reply Last reply
                        0
                        • S Offline
                          S Offline
                          stevestockmal
                          wrote on last edited by
                          #12

                          Agent says disconnected so that means I need to download again? New credentials again then too right? I am ensuring that the owner and group for the agentid file and starter.sh script are root root rather than stockmal stockmal. OK, I guess I'll try it again.

                          By the way, I did not delete the previous agents, it appears someone did from your side. I guess you can delete the most recent one I tried. I'll go through the motions again and let you know. Thanks!

                          1 Reply Last reply
                          0
                          • SBKS Offline
                            SBKS Offline
                            SBK
                            wrote on last edited by SBK
                            #13

                            Let me clarify since it seems there is a tiny misunderstanding ...

                            1. No one will delete an agent created by a customer, the only possibility is that since the agent was created and never became active in the following 24 hours, since we were testing and troubleshooting, it was removed automatically

                            2. I decided to simulate your installation with the credentials and found they were working fine, then i reinstated the conditions of before my intervention

                            3. I am suggesting that you download again the script since I have the doubt that it was modified (it is a bet since I cannot say from here)

                            4. Every agent changes its status depending if it is communicating with our servers (ACTIVE), lost its connectivity for less than 30 min (INACTIVE) or more than 30 min (DISCONNECTED)

                            Ed (K.)
                            Development Team

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                            0
                            • S Offline
                              S Offline
                              stevestockmal
                              wrote on last edited by
                              #14

                              OK, it's working now. If I don't go thru the steps to set it to a service, if I have to reboot this linux box, do I just run the starter.sh script again?

                              1 Reply Last reply
                              0
                              • SBKS Offline
                                SBKS Offline
                                SBK
                                wrote on last edited by
                                #15

                                Yes, correct
                                You can decide how you want the service to run

                                Ed (K.)
                                Development Team

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                                0
                                • OutagesIO_SupportO Offline
                                  OutagesIO_SupportO Offline
                                  OutagesIO_Support
                                  wrote on last edited by
                                  #16

                                  To also help clarify, this is important to understand.

                                  When you create a new software agent, that agent generates its own credentials.
                                  These are the credentials you put into the /etc/agentid file.

                                  If that agent gets removed, those credentials are no longer any good.
                                  Meaning, you would have to create a new one and use those credentials.

                                  If you have agents at different locations, you can use the Nickname to keep track of which are which and take note that each of those agents would also have their own credentials.

                                  Therefore, if you use the same credentials, you will mess up your reports.

                                  The reason for the credentials is to make sure that agents and reports match up.

                                  Hope this helps a bit more.

                                  Regards,
                                  OutagesIO Support

                                  Search engines favor deep pockets making it difficult to find services like OutagesIO.
                                  To help us, you could leave a Google review, or share your reports in forums, or social media.
                                  You could mention us in articles, and perhaps someone would review us.
                                  We count on satisfied members spreading the word!

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                                  0
                                  • S Offline
                                    S Offline
                                    stevestockmal
                                    wrote on last edited by
                                    #17

                                    I am just using this for my home so unless I create a windows agent or buy a hardware agent at some point, I don't have a reason to use another agent.

                                    1 Reply Last reply
                                    0
                                    • OutagesIO_SupportO Offline
                                      OutagesIO_SupportO Offline
                                      OutagesIO_Support
                                      wrote on last edited by
                                      #18

                                      You can also automate it as a service.

                                      https://www.outagesio.com/monitor-your-internet-with-linux-desktop-or-server/

                                      If this article doesn't cover your version, just look online for how to enable a script or something else as a service for your particular platform.

                                      Hope all is good now.

                                      Regards,
                                      OutagesIO Support

                                      Search engines favor deep pockets making it difficult to find services like OutagesIO.
                                      To help us, you could leave a Google review, or share your reports in forums, or social media.
                                      You could mention us in articles, and perhaps someone would review us.
                                      We count on satisfied members spreading the word!

                                      1 Reply Last reply
                                      0
                                      • OutagesIO_SupportO Offline
                                        OutagesIO_SupportO Offline
                                        OutagesIO_Support
                                        wrote on last edited by
                                        #19

                                        I am just using this for my home so unless I create a windows agent or buy a hardware agent at
                                        some point, I don't have a reason to use another agent.

                                        No problem. I'm just pointing out how things work in case you decide to monitor other locations.

                                        Regards,
                                        OutagesIO Support

                                        Search engines favor deep pockets making it difficult to find services like OutagesIO.
                                        To help us, you could leave a Google review, or share your reports in forums, or social media.
                                        You could mention us in articles, and perhaps someone would review us.
                                        We count on satisfied members spreading the word!

                                        1 Reply Last reply
                                        0
                                        • OutagesIO_SupportO OutagesIO_Support marked this topic as a question on
                                        • S Offline
                                          S Offline
                                          stevestockmal
                                          wrote on last edited by
                                          #20

                                          agent 130561 will auto delete right?

                                          SBKS 1 Reply Last reply
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